Frequently Asked Questions

Once you purchase your subscription you will recieve an automated email with instructions on how to set up your account and use our proprietary backend system.

No, if you prefer you can call us at 1-833-MEDMIND to set up your account over the phone with one of our account specialists.

Try logging in and using our proprietary notifaction system per the instructions you recieved or download them here. Insert link. If that doesnt work, you can call us at 1-833-MEDMIND and we can diagnose the problem with you over the phone and get your system up and running asap.

Contact our customer support team at 1-833-MEDMIND and we will assist you.